Please complete this form to request a Genesys Access Pass that will allow you to access Genesys online resources. Please note that Access Pass approval is dependent on a valid and current Genesys Service Contract. Reminder: If you receive your Genesys solutions through a partner, please contact your partner for your access permissions.

Contact Information

Salutation		First Name
Middle Name		Last Name
Primary Email		Alternate Email
Employer		Country
Time Zone		Contact Phone
Mobile Phone		Preferred Contact Method
Preferred Language

The Genesys Access Pass will allow you to access Genesys Knowledge Network and Genesys Community. Please specify which other online resources you are requesting access to:

	Customer Care Portal – Knowledge Base		Customer Care Portal – Cases – Read Only
	Customer Care Portal – Cases – Read/ Write

If you are requesting access to create, update, or view Customer Care Cases, please specify which Genesys Products you are working with.This is especially important for your access setup if your company uses multiple product lines.

	Genesys Engage on-premises		Genesys Engage cloud (including Outbound Engagement, legacy Premier Edition and Enterprise Edition)
	PureConnect Premise		PureConnect Cloud
	Genesys Cloud		Genesys DX

Helpful Information
Company/Partner Combinations (End User/Sold To)

Existing Contacts

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