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Alejandro Blanco GIS is frozen by updating standard response
Phone bar is frozen when we update standard response trhough Knowledge Manager. Reviewing GIS logs we can see errors once standard response are updated.
GIS logs once standard response is updated:
10:22:05.826 Dbg 20012 [Inner] Ail.Lagaffe @@ Lagaffe.Deployer.Inner.UcsApiComponent -> Lagaffe.Deployer.Module.AilModule : PersistentEventSRLChanged 1532713819
TenantId 101
EventType UPDATED
10:22:05.826 Dbg 20012 [Module] Ail.QPE.Module Starting PersistentEventSRLChanged 1532713819 (Time in queue: 0 ms)
10:22:13.149 Alr 20010 [QPExecutorTimer] Ail.QPE.Module Queue [Module] is executing task PersistentEventSRLChanged 1532713819
10:22:15.101 Alr 20010 [QPExecutorTimer] Ail.QPE.ConfigPublisher Queue [ConfigPublisher] is executing task ConfigEventObjectUpdated
10:22:18.151 Alr 20010 [QPExecutorTimer] Ail.QPE.Module Queue [Module] is executing task PersistentEventSRLChanged 1532713819
10:22:20.103 Alr 20010 [QPExecutorTimer] Ail.QPE.ConfigPublisher Queue [ConfigPublisher] is executing task ConfigEventObjectUpdated
10:22:23.156 Alr 20010 [QPExecutorTimer] Ail.QPE.Module Queue [Module] is executing task PersistentEventSRLChanged 1532713819
10:22:25.115 Alr 20010 [QPExecutorTimer] Ail.QPE.ConfigPublisher Queue [ConfigPublisher] is executing task ConfigEventObjectUpdated
10:22:28.167 Alr 20010 [QPExecutorTimer] Ail.QPE.Module Queue [Module] is executing task PersistentEventSRLChanged 1532713819
10:22:30.120 Alr 20010 [QPExecutorTimer] Ail.QPE.ConfigPublisher Queue [ConfigPublisher] is executing task ConfigEventObjectUpdated
10:22:33.170 Alr 20010 [QPExecutorTimer] Ail.QPE.Module Queue [Module] is executing task PersistentEventSRLChanged 1532713819
10:22:35.122 Alr 20010 [QPExecutorTimer] Ail.QPE.ConfigPublisher Queue [ConfigPublisher] is executing task ConfigEventObjectUpdated
10:22:35.810 Dbg 20012 [ConfigPublisher] Ail.H W-920 has been waiting for 30000 ms
10:22:38.173 Alr 20010 [QPExecutorTimer] Ail.QPE.Module Queue [Module] is executing task PersistentEventSRLChanged 1532713819
10:22:43.184 Alr 20010 [QPExecutorTimer] Ail.QPE.Module Queue [Module] is executing task PersistentEventSRLChanged 1532713819
This error repets during the rest of the GIS log.
Does GIS update SRL correcty? Can it be the cause of the issue? What solution do you recommend?
More information:
GIS: 7.6.500.22
UCS: 8.1.300.15
DB: DB2 9.7
Knowledge Manager: 8.1.300.08
Many thanks.
Kind regards
GIS logs once standard response is updated:
10:22:05.826 Dbg 20012 [Inner] Ail.Lagaffe @@ Lagaffe.Deployer.Inner.UcsApiComponent -> Lagaffe.Deployer.Module.AilModule : PersistentEventSRLChanged 1532713819
TenantId 101
EventType UPDATED
10:22:05.826 Dbg 20012 [Module] Ail.QPE.Module Starting PersistentEventSRLChanged 1532713819 (Time in queue: 0 ms)
10:22:13.149 Alr 20010 [QPExecutorTimer] Ail.QPE.Module Queue [Module] is executing task PersistentEventSRLChanged 1532713819
10:22:15.101 Alr 20010 [QPExecutorTimer] Ail.QPE.ConfigPublisher Queue [ConfigPublisher] is executing task ConfigEventObjectUpdated
10:22:18.151 Alr 20010 [QPExecutorTimer] Ail.QPE.Module Queue [Module] is executing task PersistentEventSRLChanged 1532713819
10:22:20.103 Alr 20010 [QPExecutorTimer] Ail.QPE.ConfigPublisher Queue [ConfigPublisher] is executing task ConfigEventObjectUpdated
10:22:23.156 Alr 20010 [QPExecutorTimer] Ail.QPE.Module Queue [Module] is executing task PersistentEventSRLChanged 1532713819
10:22:25.115 Alr 20010 [QPExecutorTimer] Ail.QPE.ConfigPublisher Queue [ConfigPublisher] is executing task ConfigEventObjectUpdated
10:22:28.167 Alr 20010 [QPExecutorTimer] Ail.QPE.Module Queue [Module] is executing task PersistentEventSRLChanged 1532713819
10:22:30.120 Alr 20010 [QPExecutorTimer] Ail.QPE.ConfigPublisher Queue [ConfigPublisher] is executing task ConfigEventObjectUpdated
10:22:33.170 Alr 20010 [QPExecutorTimer] Ail.QPE.Module Queue [Module] is executing task PersistentEventSRLChanged 1532713819
10:22:35.122 Alr 20010 [QPExecutorTimer] Ail.QPE.ConfigPublisher Queue [ConfigPublisher] is executing task ConfigEventObjectUpdated
10:22:35.810 Dbg 20012 [ConfigPublisher] Ail.H W-920 has been waiting for 30000 ms
10:22:38.173 Alr 20010 [QPExecutorTimer] Ail.QPE.Module Queue [Module] is executing task PersistentEventSRLChanged 1532713819
10:22:43.184 Alr 20010 [QPExecutorTimer] Ail.QPE.Module Queue [Module] is executing task PersistentEventSRLChanged 1532713819
This error repets during the rest of the GIS log.
Does GIS update SRL correcty? Can it be the cause of the issue? What solution do you recommend?
More information:
GIS: 7.6.500.22
UCS: 8.1.300.15
DB: DB2 9.7
Knowledge Manager: 8.1.300.08
Many thanks.
Kind regards