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Kumar GauravKumar Gaurav 

unable to connect GMS on web port

While implementing SSL for GMS, https port was changed in jetty-https.xml but GMS is unable to start on that port. Also same port was added as web_port.
Error can be seen in the log which says "Unable to conncet to GMS on port ####"
The port is not blocked by firewall. Please suggest any measure to troubleshoot as this is critical.
 
Jakub NemecJakub Nemec
What says GMS or Jetty logs?
Kumar GauravKumar Gaurav
As per GMS log: unable to contact GMS on port (****). Please check web_port option in GMS Configuration.
Web_port is configured in GMS option.
Service UI is working and even application is running but this error persists in the log.
 
Kumar GauravKumar Gaurav
Do you have any suggestion as to what could be the solution for this issue?
Jakub NemecJakub Nemec
Did you follow this article ?:

https://docs.genesys.com/Documentation/GMS/8.5.1/Deployment/TransportLayerSecurity
Vishal GuptaVishal Gupta
I am seeing the same issue. Please suggest the solution of this problem.
Akif AlanliAkif Alanli
Hi guys,
I have the same issue, does any have a solution for this?
Thank you.