Welcome to the new Customer Care Questions Forum

This forum is designed for our customers to have active discussions on Genesys topics.

Posting a Question:
To post a question, simply type your question and click search.

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You will see a drop down with related posts or articles. You can look at these, or continue to post your question.
When you post a question, you must assign it to a specific product line.

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July 2, 2014
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Best Answer chosen by Docebo Integration (Genesys)

Docebo Integration (Genesys)
To answer a post, click on the answer link under the post, and type your answer.

July 2, 2014
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Docebo Integration (Genesys)
To answer a post, click on the answer link under the post, and type your answer.

This was selected as the best answer

Kevin Marshall
Roger, I've been using the old forum all last week and getting help from people on an issue I had, now that forum link is dead and all the information is lost. Why were all the posts from the old forum not moved to this new one?

July 15, 2014
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Docebo Integration (Genesys)
Kevin, My apologies. We were having problems with the old system, including a spam attack, and so we had to shut it down quickly. Please ask your question here and we would be happy to help.

July 15, 2014
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Christian Werner
how can I edit a question I posted ?

August 13, 2014
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Docebo Integration (Genesys)
Unfortunately, you can only delete the post by clicking the small "x" in the top right. Or you could reply to your original post with a correction.

September 26, 2014
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Pete Hoyle (Genesys)
Are there any plans to iimport the content of the Genesys Forum into the Genesys Coummnity? There is a huge amount of information and source code examples in the Genesys SDK Forum.