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Koven ZhangKoven Zhang 

the order of Emails listed in queue of My Interaction Queue can not be changed

the Emails listed in queue of  My Interaction Queue is order by "Received" time descending by default.
does it support to be changed to asending by click the Property bar "ReceivedMy Interaction Queues/queue1"
Jakub NemecJakub Nemec
Hello Koven,

yes, it is supported and possible - just follow the doc.

Regards,
--Jakub--
Koven ZhangKoven Zhang
thanks.
Add a Interaction Business Value "ReceivedAt"  and configured it to be sortable.Then Configure "interaction-workspace/interaction-management.interactions-filter.displayed-columns  From,To,Subject,ReceivedAt"
Relogin WDE.
Arijit T NagArijit T Nag
Where should I create the ReceivedAt and how to make this sortable? 

Thanks in adv,
Arijit T NagArijit T Nag
Can I enable searchable this feild? 

Thanks in adv,
Koven ZhangKoven Zhang
Business Attributes->Interaction Attributes->Attributes Values->ReceivedAt/settings->is-sortable/true
Javier UlloaJavier Ulloa
Hi,
Some procedure should be missing. Can you post complete solucion
I want to makae sortable FROM, subject
Can you confirm this owrks for WDE 8.5.1 
Arvind ChaudharyArvind Chaudhary
hi I too want to makle FROM , subject sortable is there any way to do that